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Urinary Tract Infection
UTI Treatment in Neath – NHS Common Ailments Service
If you’re experiencing the discomfort of a urinary tract infection (UTI) or “water infection”, help is available quickly at The Health Dispensary, Neath Pharmacy. Through the NHS Common Ailments Service (CAS), our pharmacists can support women aged 16–64 with symptoms of an uncomplicated UTI.
Need Help with UTI Symptoms?
Our pharmacists can support women aged 16–64 with symptoms of an uncomplicated UTI through the NHS Common Ailments Service.
Get fast, friendly advice and treatment where appropriate.
Fast, Friendly Help from Your Local Pharmacy
UTIs can be painful and disruptive, especially when symptoms start suddenly. As part of this NHS service, our pharmacists can:
- Provide expert advice in a private consultation room
- Assess your symptoms to see if they fit the criteria for treatment
- Offer urine testing (where clinically appropriate)
- Supply NHS-recommended treatment if you’re eligible under CAS
- Give helpful advice on hydration, pain relief and self-care
Our aim is to help you feel better as quickly and safely as possible.
Who the Service Is Designed For
This NHS service is suitable for:
- Women aged 16–64
- With symptoms suggesting a simple, uncomplicated UTI
- Who are not pregnant
Your pharmacist will check your symptoms and medical history and explain clearly if you are suitable for treatment under this NHS service.
Common Symptoms of a UTI
You may have a UTI if you notice:
- Burning or stinging when passing urine
- Needing to pass urine more often or urgently
- Passing smaller amounts of urine
- Cloudy or strong-smelling urine
- Discomfort or pressure low down in the tummy
What to Expect During Your Consultation
We want your visit to feel relaxed, respectful and reassuring. A typical consultation may include:
- A private chat with the pharmacist about your symptoms
- Questions about your medical history and medicines
- Urine dipstick testing if it will help guide treatment
- NHS-recommended treatment if eligible under CAS
- Practical self-care guidance
- Clear safety-netting so you know when to seek further help
When We May Suggest Further Assessment
Sometimes your symptoms may suggest that you need further assessment. For example, we may recommend another NHS service if you have:
- Pain in your side or back (near the kidneys)
- A high temperature or feeling generally very unwell
- Symptoms that keep returning
- Concerns outside the Common Ailments Service criteria
In these situations we’ll guide you to the most appropriate NHS pathway, such as your GP, NHS 111 or urgent care.
What Our Patients Say
We’re proud to support our community with accessible, person-centred care.
“Helpful, professional, friendly and thorough. Very grateful for this service.”
“Seen under the Common Ailment Scheme within a few hours. Super knowledgeable pharmacist — meds prescribed there and then.”
Visit Us or Book Ahead
The Health Dispensary – Neath Pharmacy
Victoria Gardens (Orchard Street)
Neath
SA11 1HA
We’re easy to find in Neath town centre, with private consultation rooms for your appointment. You can walk in or book a time online that suits you.
Book Your UTI Consultation
Fast, discreet NHS support for women aged 16–64 with symptoms of an uncomplicated UTI.
UTI Treatment at the Pharmacy – FAQs
Can I get treatment for a UTI from the pharmacy?
Yes. Under the NHS Common Ailments Service in Wales, our pharmacists can support women aged 16–64 with symptoms of an uncomplicated urinary tract infection.
Is UTI treatment through the Common Ailments Service free?
Yes. If you are eligible under the NHS Common Ailments Service, your consultation and any treatment supplied under the service are free of charge.
Do I need an appointment for UTI treatment?
You can often be seen on a walk-in basis, but booking ahead can make the process smoother. You’re welcome to book your UTI consultation online.
Will I need to provide a urine sample?
In some cases, the pharmacist may ask for a urine sample for dipstick testing to help guide treatment.
What if I’m pregnant or over 64 with UTI symptoms?
The NHS CAS service is for non-pregnant women aged 16–64. If you are pregnant or over 64, we can offer initial advice and, where appropriate, arrange review by one of our Pharmacist Independent Prescribers or guide you to the most appropriate NHS service such as your GP or midwife.
What if my symptoms don’t fit the Common Ailments criteria?
If your symptoms suggest something more complex, we’ll make sure you’re guided to the right next step. We may involve one of our Pharmacist Independent Prescribers or advise when it would be best to contact your GP or another NHS service.
