EAR INFECTIONS

Ear Infection Treatment in Neath

Ear pain, blocked ears or discharge can be very uncomfortable. Our pharmacists at The Health Dispensary in Neath can
assess many ear problems, offer treatment where appropriate, and advise you when further help is needed.

For suitable conditions, you may be able to see our NHS Prescribing Pharmacist instead of a GP.


Book an NHS pharmacist appointment


Not sure what you need? You can also contact the team for advice.

What is an Ear Infection?

Ear infections happen when the ear becomes inflamed, usually due to a virus or bacteria. They can affect the
outer ear (otitis externa), middle ear (otitis media), or deeper structures.
Symptoms can include:

  • Ear pain or a feeling of pressure
  • Reduced hearing or a blocked sensation
  • Discharge from the ear
  • Itching, especially in outer ear infections
  • Sometimes fever, feeling unwell or dizziness

How Our Pharmacists Can Help

Our experienced pharmacists can:

  • Discuss your symptoms and health history
  • Check whether self-care and over-the-counter treatments are suitable
  • Advise if you are eligible for NHS treatment with a prescribing pharmacist
  • Recommend when you should see your GP or seek urgent medical attention

In some cases, a prescribing pharmacist appointment may allow assessment, treatment and follow-up without needing a GP appointment.

NHS Prescribing Pharmacist Appointments for Ear Problems

Depending on your symptoms and local eligibility, our Prescribing Pharmacist may be able to assess and treat ear infections and
some other ear conditions through NHS schemes. This can be a convenient alternative to waiting for a GP appointment.

When you book, choose the NHS Prescribing Pharmacist option and include ear pain or ear infection in the notes if possible.


Book an NHS pharmacist appointment

Online and Private Help for Ear Conditions

Some ear and sinus problems may be suitable for private online prescribing, especially if symptoms are
recurrent or you have already seen your GP. You can explore our online treatment options on our
Conditions A–Z page.

If you are unsure which route is right for you, our team can help guide you based on your symptoms, age and medical history.

Self-Care and Over-the-Counter Treatment

Many mild ear problems can improve with simple measures and the right over-the-counter products. Depending on your symptoms,
we may recommend:

  • Pain relief such as paracetamol or ibuprofen (if suitable for you)
  • Olive oil or other ear drops to soften wax when appropriate
  • Ear sprays and gentle bulb syringes for certain types of blocked ears
  • Advice on avoiding cotton buds or inserting objects into the ear canal

You can visit us in store or browse suitable products in our online shop.

View ear-care products

When to Seek Further or Urgent Help

Contact a doctor, NHS 111 or seek urgent help straight away if you notice any of the following:

  • Severe pain that does not improve with pain relief
  • Swelling or redness around the ear, especially behind the ear
  • A very unwell child, high fever or drowsiness
  • Fluid or blood leaking from the ear after an injury
  • Sudden hearing loss, severe dizziness or facial weakness

If you are unsure whether your symptoms are urgent, you can still speak to us and we will advise whether you should
seek same-day medical care.

How to Book

There are several ways to get help for an ear infection or ear symptoms with The Health Dispensary:

  • Book online with our NHS Prescribing Pharmacist for suitable ear problems.
  • Visit us in store for self-care advice and over-the-counter treatments.
  • Explore online treatments via our Conditions A–Z page.
  • Phone the team if you need guidance on the best route for your symptoms.

For many people, a pharmacist appointment is a safe and convenient starting point, and we can always direct you to
more urgent care if needed.


Book an appointment

Ear Infection FAQs

Can a pharmacist treat an ear infection?

In many cases, yes. Our pharmacists can assess your symptoms, advise on self-care and over-the-counter options,
and in some cases a prescribing pharmacist can provide treatment through NHS services or private prescribing.
If we feel you need a GP or urgent care, we will explain this clearly.

How long do ear infections usually last?

Mild ear infections often improve within a few days, but some symptoms can take a week or more to settle.
If pain is severe, getting worse, or not improving after a few days, you should seek further advice.

Is there anything I should avoid putting in my ears?

It is best to avoid cotton buds, hairpins or other objects in the ear canal as they can push wax deeper or cause injury.
Always follow the advice of your pharmacist or clinician about ear drops and cleaning methods.

When should I see a GP or go to A&E?

You should seek urgent help if you have severe pain, swelling around the ear, high fever, sudden hearing loss,
facial weakness or symptoms after an injury. Our pharmacists can help you decide on the right level of care if you are unsure.